FAQ Category: 6. Schedule

 If you select from our in-house preferred collection, small frame orders can be produced in a few days to a week depending on our queue.  This can be a key advantage of selecting from our current inventory.
We will provide our best estimate of completion dates at the time of your order.

Special Orders
If special orders are required, it may take several weeks or more to complete your job depending on the supplier. Please allow time for shipping and order management. In the unusual event that our supplier is out of stock on your chosen profile, or other changes arise, we will let you know right away and explore suitable substitutes if necessary

Rush service is also available in the event that you require an expedited turnaround.

Large Projects
Eco Framing has the capability to produce complex and large-scale projects.  These may require patience and an allowance for engineering the optimal solution

Volume projects
These projects can take from 3 weeks to 3 months depending on the scope, assuming that custom moulding runs overseas are not involved. Large projects may require special runs depending on the product and our supplier’s current inventory.

Firstly, in this COVID-19 pandemic time, the supply chain for frame mouldings and other framing materials from our vendors has been slowed down considerably. Many styles of moulding are not available or are in limited supply, so if we need to do a special order for your project, it may not be possible at this time. This would require delays or redesigning the pieces.

We have a unique situation in that we order popular mouldings in quantity and keep them in-stock. That way we can be sure that we can complete your order without needing to do a redesign. It also means we can complete the project more quickly as well as more affordably. As we receive quantity discounts from our vendors, we are able to offer greater discounts to you as well.